water lily cake topper

Friday, August 14, 2009

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Policies

Payment
I accept payment via PayPal or personal check. Payments must clear before your purchase will be sent. CT residents: Add 8.25% sales tax. That amount will be added automatically if paying through PayPal. If paying by check, please wait for a revised amount from me via Etsy conversation before sending your payment.****Custom Orders****Depending on the size/intricacy of your custom order, a deposit may be required and must be received before work can begin. The deposit can be set up via Etsy or PayPal.
Shipping
I ship my items via USPS with Delivery Confirmation (except for international orders). Padded envelopes usually go First Class and boxes are sent USPS Priority (unless they're light enough to go First Class).Please request quote if you need insurance as the shipping does not include insurance.If you need something sooner than the 2-6 day average time period, expedited shipping can be calculated. Just let me know.ADDRESSES - if the address on your Etsy account is not the same as the address on your PayPal account, please specify in the 'notes to seller' section at checkout to which address you'd like your item(s) sent. Also, if you're purchasing something as a gift and need it sent to the giftee directly from me, be sure to include that address in the 'notes to seller' section.
Refunds and Exchanges
We want you to be happy with your order and will strive to give you a excellent description of your purchase using the pictures and worded description in the listing. If you're not satisfied with your purchase, you may return the item(s) within one week of receiving it for a full refund, less shipping and handling. If your order was a custom order and a deposit was required, you will receive a refund, less the deposit and shipping and handling once your item(s) have been returned. Custom wedding related orders are not returnable.Additional Policies and FAQs
Additional Policies and FAQs
We will not be responsible for any loss or damage caused,incurred related to our products.
Last Updated September 9, 2009

Handmade Artificial Flowers

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Paper Flower Bridal Bouquet

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Friday, August 14, 2009